:root{color-scheme:light;--bg: #f3f5f7;--surface: #ffffff;--surface-muted: #f8fafc;--surface-subtle: #eef2f6;--surface-strong: #e8edf3;--line: #d9e0e8;--line-strong: #b9c4d0;--text: #111827;--text-muted: #5f6b7a;--text-soft: #8792a1;--accent: #0f766e;--accent-hover: #115e59;--accent-text: #ffffff;--danger: #b42318;--danger-bg: #fff1ef;--success: #137047;--success-bg: #ecf8f1;--warning: #915d0f;--warning-bg: #fff8e7;--info: #2457a6;--info-bg: #eef5ff;--shadow: 0 1px 2px rgba(15, 23, 42, .05)}:root[data-theme=dark]{color-scheme:dark;--bg: #0d1117;--surface: #151b23;--surface-muted: #111820;--surface-subtle: #1b2430;--surface-strong: #222d3b;--line: #2b3645;--line-strong: #3b495b;--text: #eef2f7;--text-muted: #a6b0bf;--text-soft: #7f8b9b;--accent: #5eead4;--accent-hover: #2dd4bf;--accent-text: #06201d;--danger: #ffb4ab;--danger-bg: #3a1715;--success: #8ee7b5;--success-bg: #123324;--warning: #f4cd7a;--warning-bg: #352712;--info: #a8c7ff;--info-bg: #152b4a;--shadow: 0 1px 2px rgba(0, 0, 0, .24)}*{box-sizing:border-box}html,body,#app{min-height:100%}body{margin:0;color:var(--text);background:var(--bg);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;text-rendering:optimizeLegibility}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{-webkit-tap-highlight-color:transparent}.admin-shell{display:grid;grid-template-columns:236px minmax(0,1fr);min-height:100vh;background:var(--bg)}.sidebar{position:sticky;top:0;display:grid;grid-template-rows:auto 1fr auto;gap:18px;height:100vh;padding:18px 12px;border-right:1px solid var(--line);background:var(--surface);color:var(--text)}.sidebar__brand{display:flex;align-items:center;column-gap:11px;min-height:58px;padding:8px 10px 18px;border-bottom:1px solid var(--line)}.sidebar__brand-mark{display:inline-grid;flex:0 0 auto;width:40px;height:40px;place-items:center;border:1px solid color-mix(in srgb,var(--accent) 42%,var(--line));border-radius:10px;color:var(--accent-text);background:linear-gradient(135deg,var(--accent),var(--accent-hover));box-shadow:0 8px 18px color-mix(in srgb,var(--accent) 20%,transparent);font-size:16px;font-weight:820}.sidebar__brand strong{display:block;font-size:18px;line-height:1.25;font-weight:750}.sidebar__brand div span{display:block;color:var(--text-muted);font-size:12px;font-weight:620}.sidebar__nav{display:grid;align-content:start;gap:6px}.sidebar__nav a,.text-button{min-height:42px;padding:0 11px;border:1px solid transparent;border-radius:8px;color:var(--text-muted);background:transparent;text-align:left;cursor:pointer;transition:background .15s ease,border-color .15s ease,color .15s ease,transform .15s ease}.sidebar__nav a{display:flex;align-items:center;gap:10px;font-size:14px;font-weight:680}.sidebar__nav-icon{display:inline-grid;width:26px;height:26px;flex:0 0 auto;place-items:center;border-radius:7px;color:var(--text-soft);background:transparent;font-size:13px}.sidebar__nav a.is-active{border-color:color-mix(in srgb,var(--accent) 34%,var(--line));color:var(--text);background:color-mix(in srgb,var(--accent) 11%,var(--surface));box-shadow:inset 3px 0 0 var(--accent)}.sidebar__nav a.is-active .sidebar__nav-icon{color:var(--accent);background:color-mix(in srgb,var(--accent) 13%,transparent)}.text-button:hover,.sidebar__nav a:hover{color:var(--text);background:var(--surface-subtle)}.sidebar__nav a:hover{transform:translate(2px)}.text-button{display:flex;width:100%;align-items:center;gap:10px;font-size:14px;font-weight:680}.sidebar__actions{display:grid;gap:8px;padding-top:14px;border-top:1px solid var(--line)}.theme-toggle{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"label switch" "value switch";align-items:center;column-gap:10px;row-gap:1px;width:100%;min-height:44px;padding:7px 8px 7px 10px;border:1px solid var(--line);border-radius:8px;color:var(--text);background:transparent;text-align:left;cursor:pointer;transition:background .15s ease,border-color .15s ease}.theme-toggle__label{grid-area:label;color:var(--text-muted);font-size:11px;font-weight:620}.theme-toggle__value{grid-area:value;color:var(--text);font-size:13px;line-height:1.1;font-weight:700}.theme-toggle__switch{grid-area:switch;position:relative;display:inline-flex;width:38px;height:22px;padding:2px;border:1px solid var(--line-strong);border-radius:999px;background:var(--surface-subtle)}.theme-toggle__thumb{display:inline-grid;width:16px;height:16px;place-items:center;border-radius:999px;color:var(--accent-text);background:var(--accent);font-size:9px;transform:translate(0);transition:transform .18s ease}:root[data-theme=dark] .theme-toggle__thumb{transform:translate(16px)}.theme-toggle:hover{border-color:var(--line-strong);background:var(--surface-muted)}.main-panel{min-width:0;display:flex;align-items:flex-start;justify-content:center}.page{display:grid;align-content:start;gap:18px;width:min(100%,1680px);padding:28px clamp(24px,3vw,56px) 44px}.page-header{display:flex;align-items:center;justify-content:space-between;gap:18px;min-height:42px}.page-header__actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}.page-header h1,.ticket-sidebar h1{margin:0 0 5px;color:var(--text);font-size:24px;line-height:1.2;font-weight:760}.page-header p{margin:0;color:var(--text-muted);font-size:14px}.button{display:inline-flex;gap:7px;align-items:center;justify-content:center;min-height:38px;padding:0 13px;border:1px solid var(--line-strong);border-radius:6px;color:var(--text);background:var(--surface);box-shadow:var(--shadow);font-size:14px;font-weight:680;cursor:pointer;transition:background .15s ease,border-color .15s ease,color .15s ease}.button:hover{border-color:var(--text-soft);background:var(--surface-muted)}.button--primary{border-color:var(--accent);color:var(--accent-text);background:var(--accent)}.button--primary:hover{border-color:var(--accent-hover);background:var(--accent-hover)}.button--compact{min-height:30px;padding:0 10px;box-shadow:none;font-size:12px}.button--danger{width:100%;border-color:var(--danger);color:#fff;background:var(--danger)}.button--danger:hover{border-color:#8f1d14;background:#8f1d14}.page-header__actions .button--danger{width:auto}.button:disabled{cursor:default;opacity:.62}.admin-card,.ticket-sidebar,.conversation,.login-panel{border:1px solid var(--line);border-radius:8px;background:var(--surface);box-shadow:var(--shadow)}.admin-card{display:grid;overflow:hidden}.admin-card--overflow-visible{position:relative;z-index:10;overflow:visible}.admin-card__header{display:grid;grid-template-columns:38px minmax(0,1fr);gap:12px;align-items:start;padding:16px;border-bottom:1px solid var(--line);background:var(--surface)}.admin-card__icon{display:inline-grid;width:38px;height:38px;place-items:center;border:1px solid var(--line-strong);border-radius:8px;color:var(--accent);background:var(--surface-subtle);font-size:13px;font-weight:820}.admin-card__header h2{margin:0 0 4px;color:var(--text);font-size:16px;line-height:1.25;font-weight:760}.admin-card__header p{margin:0;color:var(--text-muted);font-size:13px;line-height:1.4}.admin-card__body{min-width:0;background:var(--surface)}.user-related-grid{display:grid;gap:16px}.user-profile-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:0;padding:16px}.user-profile-grid>div{min-width:0;padding:12px;border:1px solid var(--line);border-radius:7px;background:var(--surface-muted)}.user-profile-grid dt{margin-bottom:5px;color:var(--text-muted);font-size:12px}.user-profile-grid dd{overflow-wrap:anywhere;margin:0;color:var(--text);font-size:14px;font-weight:680}.user-profile-grid dd span{display:block;margin-top:4px;color:var(--text-muted);font-size:12px;font-weight:500}.lazy-section__placeholder{display:grid;justify-items:start;gap:12px;padding:18px 16px}.lazy-section__placeholder p{margin:0;color:var(--text-muted);font-size:13px}.lazy-section__toolbar{display:flex;gap:12px;align-items:center;justify-content:space-between;padding:10px 16px;border-bottom:1px solid var(--line);color:var(--text-muted);font-size:12px}.table-actions,.detail-navigation{display:flex;flex-wrap:wrap;gap:10px;align-items:center}@media(max-width:760px){.user-profile-grid{grid-template-columns:1fr}.lazy-section__toolbar{align-items:flex-start;flex-direction:column}}.toolbar{padding:14px 16px}.segmented{display:flex;flex-wrap:wrap;gap:6px}.segmented button{min-height:34px;padding:0 11px;border:1px solid transparent;border-radius:6px;color:var(--text-muted);background:transparent;cursor:pointer;font-size:13px;font-weight:650}.segmented button:hover{color:var(--text);background:var(--surface-muted)}.segmented button.is-active{border-color:var(--line-strong);color:var(--text);background:var(--surface-subtle)}.metric-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(220px,100%),1fr));gap:0;overflow:hidden}.metric-row>div{display:grid;gap:5px;min-height:92px;padding:16px;background:var(--surface)}.metric-row>div+div{border-left:1px solid var(--line)}.metric-row span,.details-list dt,.field span{color:var(--text-muted);font-size:12px;font-weight:620}.metric-row strong{font-size:25px;line-height:1.15;font-weight:760}.table-wrap{max-height:min(640px,calc(100vh - 300px));min-height:0;overflow:auto}.table-wrap.is-virtualized{scrollbar-gutter:stable}.data-table{width:100%;border-collapse:collapse;font-size:14px}.data-table th,.data-table td{padding:12px 14px;border-bottom:1px solid var(--line);text-align:left;white-space:nowrap}.data-table td{vertical-align:top}.data-table th{position:sticky;top:0;z-index:1;color:var(--text-muted);background:var(--surface-subtle);font-size:12px;font-weight:720}.data-table tbody tr{transition:background .12s ease}.data-table tbody tr:hover{background:var(--surface-muted)}.data-table tbody tr:last-child td{border-bottom:0}.data-table td[colspan]{height:96px;color:var(--text-muted);vertical-align:middle}.data-table .text-button{width:fit-content;min-height:30px;padding:0 8px}.plans-table .data-table{table-layout:fixed}.plans-table .data-table td{vertical-align:middle}.plans-table .data-table td:first-child{vertical-align:top}.plans-table .table-muted{line-height:1.35;white-space:normal;word-break:break-all}.plans-table .data-table th:nth-child(1),.plans-table .data-table td:nth-child(1){width:33%}.plans-table .data-table th:nth-child(2),.plans-table .data-table td:nth-child(2),.plans-table .data-table th:nth-child(3),.plans-table .data-table td:nth-child(3),.plans-table .data-table th:nth-child(6),.plans-table .data-table td:nth-child(6){width:8%}.plans-table .data-table th:nth-child(4),.plans-table .data-table td:nth-child(4){width:16%}.plans-table .data-table th:nth-child(5),.plans-table .data-table td:nth-child(5){width:12%}.plans-table .data-table th:nth-child(7),.plans-table .data-table td:nth-child(7){width:15%;text-align:right}.data-table__spacer td,.data-table__spacer:hover td{padding:0;border-bottom:0;background:transparent}.table-link,.back-link{color:var(--accent);font-weight:720}.back-link{width:fit-content;color:var(--text-muted);font-size:14px}.back-link:hover,.table-link:hover{color:var(--text)}.table-muted{display:block;margin-top:4px;color:var(--text-soft);font-size:12px}.table-value-wrap{display:block;max-width:min(360px,36vw);white-space:normal;overflow-wrap:anywhere}.status-badge{display:inline-flex;align-items:center;min-height:24px;padding:0 8px;border:1px 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.subscription-days__input{width:96px;min-height:38px}.subscription-days--detail .subscription-days__actions{gap:8px}.status-badge--danger,.status-badge--waiting_support{border-color:color-mix(in srgb,var(--danger) 34%,transparent);background:var(--danger-bg);color:var(--danger)}.status-badge--info,.status-badge--waiting_user{border-color:color-mix(in srgb,var(--info) 34%,transparent);background:var(--info-bg);color:var(--info)}.status-badge--success,.status-badge--closed{border-color:color-mix(in srgb,var(--success) 34%,transparent);background:var(--success-bg);color:var(--success)}.status-badge--warning{border-color:color-mix(in srgb,var(--warning) 38%,transparent);background:var(--warning-bg);color:var(--warning)}.ticket-layout{display:grid;grid-template-columns:320px minmax(0,1fr);gap:18px}.ticket-sidebar{align-self:start;display:grid;gap:18px;padding:18px}.details-list{display:grid;gap:12px;margin:0}.details-list div{display:grid;gap:4px}.details-list dd{margin:0;overflow-wrap:anywhere;font-weight:700}.conversation{display:grid;gap:16px;padding:18px}.subscription-content{display:grid;gap:12px;min-width:0}.subscription-card .admin-card__header{grid-template-columns:34px minmax(0,1fr);gap:10px;align-items:center;padding:12px 14px}.subscription-card .admin-card__icon{width:34px;height:34px}.subscription-details{padding:12px 14px 14px}.subscription-details .details-list{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.subscription-detail{position:relative;min-width:0;min-height:50px;padding:10px 10px 10px 50px;border:1px solid var(--line);border-radius:7px;background:var(--surface-muted)}.subscription-detail--wide{grid-column:1 / -1}.subscription-detail__icon{position:absolute;top:10px;left:10px;display:inline-grid;width:30px;height:30px;place-items:center;border:1px solid var(--line-strong);border-radius:8px;color:var(--accent);background:var(--surface);font-size:14px}.subscription-detail dt{margin-bottom:3px}.subscription-detail dd{font-size:13px;line-height:1.35}.sync-panel{display:grid;overflow:hidden;border:1px solid var(--line);border-radius:8px;background:var(--surface);box-shadow:var(--shadow)}.sync-panel__header{display:grid;grid-template-columns:34px minmax(0,1fr) auto;gap:10px;align-items:center;padding:12px 14px;border-bottom:1px solid var(--line);background:var(--surface)}.sync-panel__icon{display:inline-grid;width:34px;height:34px;place-items:center;border:1px solid var(--line-strong);border-radius:8px;color:var(--accent);background:var(--surface-subtle);font-size:13px}.sync-panel__header h2{margin:0 0 4px;color:var(--text);font-size:16px;line-height:1.25;font-weight:760}.sync-panel__header p,.sync-summary,.sync-empty{margin:0;color:var(--text-muted);font-size:13px;line-height:1.4}.sync-panel__actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}.sync-panel__body{display:grid;gap:10px;padding:12px 14px 14px}.sync-empty{padding:14px}.sync-summary{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.sync-value{display:block;max-width:100%;color:var(--text);font-size:13px;font-weight:650;line-height:1.4;white-space:normal;overflow-wrap:anywhere}.sync-value--empty{color:var(--text-soft)}.sync-table{width:100%;border-collapse:collapse;overflow:hidden;border:1px solid var(--line);border-radius:7px;font-size:13px}.sync-table th,.sync-table td{padding:10px 12px;border-bottom:1px solid var(--line);text-align:left;vertical-align:middle}.sync-table th{color:var(--text-muted);background:var(--surface-subtle);font-size:12px;font-weight:720}.sync-table tbody tr:last-child td{border-bottom:0}.sync-table tbody tr.is-different{background:var(--warning-bg)}.sync-table__field{color:var(--text);font-weight:720}.message-list{display:grid;gap:10px}.message{display:grid;gap:8px;padding:13px;border:1px solid var(--line);border-radius:7px;background:var(--surface-muted)}.message--admin{border-color:#c6d9f4;background:var(--info-bg)}.message header{display:flex;justify-content:space-between;gap:12px;color:var(--text-muted);font-size:13px}.message p{margin:0;line-height:1.5;white-space:pre-wrap}.reply-box{display:grid;gap:12px;padding-top:16px;border-top:1px solid var(--line)}.field{display:grid;gap:6px}.field input,.field select,.field textarea{width:100%;border:1px solid var(--line-strong);border-radius:6px;color:var(--text);background:var(--surface);outline:none;transition:border-color .15s ease,box-shadow .15s ease}.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px #1f293714}.field input,.field select{min-height:40px;padding:0 10px}.field input:disabled,.field select:disabled{cursor:not-allowed;color:var(--text-muted);background:var(--surface-subtle)}.field input.input-placeholder{font-style:italic}.field textarea{min-height:120px;padding:10px;resize:vertical}.plan-form{position:relative;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;padding:16px}.plan-form.is-disabled>:not(.form-overlay){pointer-events:none;-webkit-user-select:none;user-select:none;filter:blur(1.6px);opacity:.42}.form-overlay{position:absolute;top:0;right:0;bottom:0;left:0;z-index:2;display:grid;place-items:center;padding:18px;color:var(--text);background:color-mix(in srgb,var(--surface) 74%,transparent);font-size:15px;font-weight:740;text-align:center}.field--wide{grid-column:1 / -1}.checkbox-field{display:flex;align-items:center;gap:9px;min-height:40px;color:var(--text);font-size:14px;font-weight:650}.checkbox-field input{width:18px;height:18px;accent-color:var(--accent)}.channel-picker{gap:8px;min-width:0;margin:0;padding:0;border:0}.channel-picker legend{padding:0;color:var(--text-muted);font-size:13px;font-weight:680}.channel-picker__options{display:flex;flex-wrap:wrap;gap:8px}.channel-picker__option{min-height:38px;padding:0 11px;border:1px solid var(--line);border-radius:6px;background:var(--surface-muted)}.form-actions{display:flex;flex-wrap:wrap;gap:8px}.error-text{margin:0;color:var(--danger);font-size:14px;font-weight:680}.session-filter{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;padding:16px}.session-filter--compact{grid-template-columns:repeat(2,minmax(0,1fr))}.session-filter__actions{grid-column:1 / -1;display:flex;flex-wrap:wrap;gap:8px}.session-filter__danger{width:auto}.session-summary{display:grid;grid-template-columns:minmax(190px,.72fr) minmax(0,1fr);gap:0;min-height:92px;border-top:1px solid var(--line)}.session-summary__primary{display:grid;align-content:center;gap:5px;padding:16px;border-right:1px solid var(--line);background:var(--surface)}.session-summary span,.session-filter-panel .field span{color:var(--text-muted);font-size:12px;line-height:1.2;font-weight:620}.session-summary__primary strong{color:var(--text);font-size:25px;line-height:1.15;font-weight:760}.session-summary__metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr))}.session-summary__metrics>div{display:grid;align-content:center;gap:5px;min-width:0;padding:16px;background:var(--surface)}.session-summary__metrics>div+div{border-left:1px solid var(--line)}.session-summary__metrics strong{color:var(--text);font-size:25px;line-height:1.15;font-weight:760}.session-filter-panel{display:grid;gap:16px;padding:18px 16px 16px;border-top:1px solid var(--line)}.session-filter-panel__fields{display:grid;grid-template-columns:minmax(180px,.9fr) minmax(160px,.8fr) minmax(220px,1.1fr);gap:14px;align-items:end}.session-filter-panel .field{gap:7px}.session-filter-panel .field input{min-height:42px;border-color:#546e8bb8;background:#0d141d85}.session-filter-panel .field 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